Incidents | Markprompt Incidents reported on status page for Markprompt https://status.markprompt.com/ https://d1lppblt9t2x15.cloudfront.net/logos/b75ae061c28dc17581a74c52bbbcb29c.png Incidents | Markprompt https://status.markprompt.com/ en Chat endpoint timing out https://status.markprompt.com/incident/476259 Thu, 12 Dec 2024 01:36:00 -0000 https://status.markprompt.com/incident/476259#7728202d70d64ec1a46a0daaf35f81ea441e0eac4b24dfc0bf20b8fcc74b9915 Systems have returned to normal, and we have reverted to the primary model provider. We are closely monitoring the situation for any signs of recurrence. Chat endpoint timing out https://status.markprompt.com/incident/476259 Thu, 12 Dec 2024 00:48:00 -0000 https://status.markprompt.com/incident/476259#cbc59a54a47eb1b8acde18b57f305e2799fdba6230f4675be9310c9bdbd8c9a3 Fallback LLMs have been activated. Chat endpoint timing out https://status.markprompt.com/incident/476259 Thu, 12 Dec 2024 00:13:00 -0000 https://status.markprompt.com/incident/476259#232d8a9f865b3e97ea7beee0a64223b15f12cb195ffb22f134d7dce33672dbf2 OpenAI and Anthropic are both undergoing outages, resulting in our chat API endpoint timing out. We are closely monitoring the situation and are working on bringing in our third fallback LLM. Slow response times https://status.markprompt.com/incident/472520 Thu, 05 Dec 2024 00:18:00 -0000 https://status.markprompt.com/incident/472520#1f11327782f764877fe60253d690067bba26ccd683b1243e55c4baabc3ca6f9b We are currently experiencing slow response times due to degraded performance of the OpenAI API. Chat endpoint unresponsive https://status.markprompt.com/incident/430881 Mon, 16 Sep 2024 15:55:00 -0000 https://status.markprompt.com/incident/430881#959cc547e6f027e01c5fcd28231c013a629f8e6b30125e94d31613cf32d36220 The chat API endpoint is back online. Chat endpoint unresponsive https://status.markprompt.com/incident/430881 Mon, 16 Sep 2024 15:41:00 -0000 https://status.markprompt.com/incident/430881#fd9bded9700c2741d0566e481aae2c29cfc41e341b4c85464aa0bde9e5a75ff0 Due to an OpenAI API outage, our chat endpoint is failing. Services inaccessible https://status.markprompt.com/incident/410458 Wed, 07 Aug 2024 19:45:00 -0000 https://status.markprompt.com/incident/410458#38c693c39320035e91f4233abd9fab0068cfc712f30af831827e2da5fad7e0d6 The Markprompt homepage, dashboard and APIs are back online. Services inaccessible https://status.markprompt.com/incident/410458 Wed, 07 Aug 2024 19:31:00 -0000 https://status.markprompt.com/incident/410458#bcdd679656c9f5fa17dd4dbf38c939e04bd790835e6b95d722a0d29063a8ff0b Due to a downtime of an upstream provider, the Markprompt homepage, dashboard and APIs are inaccessible. Services inaccessible https://status.markprompt.com/incident/410458 Wed, 07 Aug 2024 19:17:00 -0000 https://status.markprompt.com/incident/410458#10ac56b6ec308c7c8e1b14632b0923a60d617e954794d259cd3bc80ade184e9e Markprompt Dashboard inaccessible Augmented 403 errors https://status.markprompt.com/incident/410487 Tue, 02 Jul 2024 18:25:00 -0000 https://status.markprompt.com/incident/410487#19139213b70b07602d2e55a9053a303d7ba91712a4be105654222d9c7c562740 The system has recovered automatically, and normal operations resumed without manual intervention. Augmented 403 errors https://status.markprompt.com/incident/410487 Tue, 02 Jul 2024 17:59:00 -0000 https://status.markprompt.com/incident/410487#ddbfa312054556d8c4ce7c4a3e60d90ad4d40c5d3c88e2285d3443d206917d26 The incident occurred due to a 403 status error on markprompt.com, resulting in some access denial responses across multiple regions. API unresponsive https://status.markprompt.com/incident/410477 Tue, 12 Mar 2024 09:31:00 -0000 https://status.markprompt.com/incident/410477#2e42e962cc8d0e0414d54db044bc4e29965bb8bb686d0fb996c5949993a180a1 The issue has been identified and the API is back to normal. API unresponsive https://status.markprompt.com/incident/410477 Tue, 12 Mar 2024 09:13:00 -0000 https://status.markprompt.com/incident/410477#ecf4e5af3b1540fea516d3fcff6e2425db02e75f24300de48c5986005299fcf2 We are investigating an issue on our edge middleware causing API requests to fail. SMTP service outage https://status.markprompt.com/incident/310634 Wed, 10 Jan 2024 04:16:00 -0000 https://status.markprompt.com/incident/310634#a0bd671335f4eeaacf13f09f15eb450e102574e8437c57a42496ed534ace25f1 Our SMTP service is undergoing maintenance, causing intermittent downtime. This affects logging in via email magic links. Dashboard and chat API unavailable https://status.markprompt.com/incident/280035 Mon, 30 Oct 2023 20:29:00 -0000 https://status.markprompt.com/incident/280035#351385ecd3deaed68cc763a92a0ba6bbc739660e8246b768dfe06c33da537ed4 The issue has been resolved on Supabase and Cloudflare, and we are up again. Dashboard and chat API unavailable https://status.markprompt.com/incident/280035 Mon, 30 Oct 2023 20:20:00 -0000 https://status.markprompt.com/incident/280035#7bfc223c9e7d7be1ece9eb893fd6015db93451e901c24f3b43777d861ab6af8b Supabase and Cloudflare are currently experiencing an outage, resulting in the dashboard and chat API being down. We are monitoring this closely. Chat and embedding endpoints are unresponsive https://status.markprompt.com/incident/275167 Fri, 20 Oct 2023 02:01:00 -0000 https://status.markprompt.com/incident/275167#3f3f5464f9c2f8b1a8ec69e4dc2b7b9e7ffede5b9c178542910c2a92e50ac975 The OpenAI endpoints are undergoing an outage, resulting in the Markprompt endpoints being unresponsive.